Avoid, Never Do
Thank you to the following leaders for providing insights: LUCA IANNUZZI , VP of Operations, ANDY HELEN SCURFIELD , CEO, Global Returns, Asendia JEFFREY D. PLUMLEY , President, ASF Liquid Logistics ABE ESHKENAZI , CEO, Association for Supply Chain Management CALDWELL HART , Principal, Procurement & Supply Chain Management, Avetta LARRY MASON , Vice President, Operations, Averitt STEVE SCHLECHT , Director, Strategic Initiatives, Buske Logistics DAVEY MILLER , Senior Director, Container Maintenance Corporation (CMC-ITI-CCS) STEVEN BLUST , Past President, Containerization and Intermodal Institute (CII) MEHMET DEMIRCI , Senior Vice President, Global Solutions Consulting & Product Marketing, e2open JENNIFER TIMBLIN , Global Big Truck Marketing Strategy and Activation Manager, Hyster Company ART VAN DER STUYF , Director of Supply Chain Strategy, iGPS Logistics HARRISON DEAN , Executive Vice President, iGPS Logistics TRACI OSTERBERGER , VP Human Resources, Magaya NIKOS SILIVESTROS , CEO, Mantis CHRISTINE BARNHART , Chief Marketing & Industry Officer, Nulogy SCOTT WALKER , Vice President, Supply Chain Product Management, Powerfleet JAMES BRYANT , COO, RK Logistics Group INNA KUZNETSOVA , CEO, ToolsGroup; Board Member, Freightos, SeaCube We will feature more leadership tips in upcoming editions.
“Avoid saying ‘That’s not my problem.’ In ecommerce logistics, challenges are interconnected, and dismissing issues as someone else’s responsibility undermines team cohesion. Supply chain success relies on collective problem- solving, so it’s crucial to approach every challenge with a
mindset of shared responsibility and collaboration.” Helen Scurfield CEO, Global Returns, Asendia
“Never tell people that their ideas are bad. Instead, work with them through potential scenarios based on their ideas to see if there is a logical progression to a successful outcome, or not. Innovation often comes out of somewhat half-baked ideas that are ‘workshopped’ and evolve into tremendous innovations for the company and/or the clients. ” Jeffrey D. Plumley President, ASF Liquid Logistics
“Not assuming positive intent with another stakeholder in the supply chain is
a mistake. Words can be minced through digital communication. How to fix it? Pick up the phone, have a conversation, go out to lunch with a vendor, invite them to see their impact on your business. It works every time.” Steve Schlecht Director, Strategic Initiatives, Buske Logistics
“Don’t say ‘It’s just easier if I do it myself.’ Doing this can break trust, diminish collaborative opportunities, and cause the other person to feel as though you won’t take the time to train them or work alongside them. This will damage the relationship and your reputation as a leader or team player.” Traci Osterberger VP Human Resources, Magaya
38 Inbound Logistics • December 2024
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