Inbound Logistics | January 2024

CONTENTS JANUARY 2024 | VOL. 44 | NO. 1

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64 SUPPLY CHAIN RESILIENCY Reestablishing contractual rigor after force majeure 66 SMART MOVES The power of empathetic communication 68 LEAN SUPPLY CHAIN Sustain the chain with technology 70 VIEWPOINT Illuminating the supply chain with dark data 72 SC SECURITY Five ways to mitigate SaaS app risk 74 RISKS & REWARDS Preparing to navigate new regulations 76 LAST MILE Delivery workers are your biggest asset 78 FREIGHT OUTLOOK The future of freight: what to expect 80 SC VISIBILITY Eight steps to cracking the traceability code INFO 224 SUPPLY CHAIN INSIGHTS 230 CALENDAR 232 RESOURCE CENTER

CONTENT PARTNER PERSPECTIVES 48 How Articial Intelligence Will Impact the Supply Chain in 2024 Oered by Phoenix Logistics 49 Five Ways AI-Powered Logistics Maximize Eco Savings Oered by Jarrett Logistics 50 Warehousing Team Solves Client’s Off-Site Warehouse Inventory & System Issues Oered by Logistics Plus 51 Using Articial Intelligence Oered by RedStone Logistics 53 Providing Pharmaceutical Manufacturing Support in the Southeast Oered by MD Logistics 54 Custom Dashboard Provides Visibility and Clarity for Rail Data Oered by RSI Logistics 55 Partnering to Provide a Solution for Lower GHG Emissions Oered by ProTrans International to Increase Forklift Safety Oered by Holman Logistics 52 Powering Up a Better Supply Chain 56 How Shippers Can Manage Risk During the Great Trucking Recession Oered by WSI Freight Solutions 57 You Should Be Asking What You Left on the Table! Oered by Tansect 58 Key Factors to Consider When Choosing a WMS for Your 3PL Business Oered by Mantis 60 Celebrating a 20th Anniversary With a Bold Brand Refresh Oered by OpenRoad

INSIGHT 10 CHECKING IN Skills to navigate 2024 12 GOOD QUESTION You wrote a book about supply chain management. What’s the longest chapter? 16 DIALOG 18 10 TIPS Selecting a warehouse management system 20 WHAT’S THE WORD? 62 IT MATTERS Dynamic freight pricing done right INFOCUS 1 INFO SNACKS 24 VERTICAL FOCUS: AEROSPACE 32 NOTED 38 TAKEAWAYS 226 IN BRIEF

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Inbound Logistics (ISSN 0888-8493, USPS 703990) is mailed monthly to approximately 60,000 business professionals who buy, specify, or recommend logistics technology, transportation, and related services, by Thomas, a Xometry company, 6116 Executive Blvd, Suite 800, North Bethesda, MD 20852. Periodicals postage paid at North Bethesda, MD, and additional mailing ošces. All rights reserved. The publisher accepts no responsibility for the validity of claims of any products or services described. No part of this publication may be reproduced or transmitted in any form or by any electronic means, or stored in any information retrieval system, without permission from the publisher. Postmaster send address changes to: Inbound Logistics, P.O. Box 1167, Lowell, MA 01853-9900

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