Inbound Logistics | January 2024

CHECKINGIN

Vol. 44, No. 1 January 2024 THE MAGAZINE FOR DEMAND-DRIVEN ENTERPRISES www.inboundlogistics.com

Are You Ready to Navigate 2024?

STAFF PUBLISHER Keith G. Biondo

publisher@inboundlogistics.com

L et’s put last year’s pain and friction points out of our minds and stage for growth this year. We asked our readers what skills we should tune up and emphasize to drive value and maximize growth in 2024. Keep your cool. “Circumstances can turn on a dime and require not only quick, but also clear thinking when it feels like all options are lost. Those with composure— who can collect themselves, stay calm, and rely on the processes and tools they’ve put into place to handle the

EDITOR Felecia J. Stratton

editor@inboundlogistics.com

SENIOR EDITOR Katrina C. Arabe

karabe@inboundlogistics.com Amy Roach amy.roach@thomasnet.com

DIRECTOR OF STRATEGIC CONTENT

CONTRIBUTING EDITORS June Allan Corrigan • Merrill Douglas • Tom Gresham • Karen M. Kroll • David Levine • Rich Osborne • Gary Wollenhaupt CREATIVE DIRECTOR Jeof Vita jvita@inboundlogistics.com DESIGNERS Nicole Estep Arlene So DIGITAL DESIGN MANAGER Amy Palmisano apalmisano@inboundlogistics.com PUBLICATION MANAGER Sonia Casiano sonia@inboundlogistics.com CIRCULATION DIRECTOR Carolyn Smolin

Keith Biondo, Publisher

unexpected—will excel.” — Tony Harris, SAP Stay resilient and mentally tough. “Changes and setbacks are

inevitable. It’s important to know how to anticipate, deal with, and recover from those challenges. Resilience requires the commitment to stay the course, keep a positive attitude, and forge a path even when the future is uncertain.” — Heidi Ratti, RXO Have empathy. Seeing and listening through the eyes and ears of your supply chain partners speeds the pace of negotiations, trust building, and handling crises. — Dr. Darren Prokop, University of Alaska Broaden your perspective to have empathy. “When I can shift my perspective to the point of view of my customers, stakeholders, or employees, that is how I can understand and meet their expectations. And that helps to build trusted, sustainable relationships that position you for success.” — Dave Anderson, TA Services Check and double check. “Checking to see what shutdowns are going on all over your destination cities and countries is the most underrated thing.” — Ronnie T. Evans, Oil States Industries Be curious. This involves channeling relentless curiosity into problems, having meaningful dialogues with users—warehouse managers, last-mile delivery folks, or suppliers across the globe—and implementing hardware and/or software solutions that solve those problems.” — Jason Hehman, TXI Approach problems creatively. “Consider coloring outside the lines when problems happen. People think managing a supply chain is analytical and focused on managing the minutiae. And it is, at times. But when problems occur, the individual who can think outside the box and devise innovative solutions will be the unsung hero.” — Joe Adamski, ProcureAbility Avoid analysis paralysis . “Quickly analyze short- and long-term impacts. Over-analyzing wastes time and money. In operational excellence models, it’s called over-processing. To analyze quickly, use data and your inner experience circle. Ask for full opinions and full judgment, then go. Stop wasting time. —Ann Marie Jonkman, Blue Yonder Keeping these skills top of mind will help shake off the doldrums of late and stage for growth in the year ahead.

SALES OFFICES PUBLISHER: Keith Biondo

212-629-1560  FAX: 212-629-1565 publisher@inboundlogistics.com WEST/MIDWEST/SOUTHWEST: Harold L. Leddy

847-446-8764  FAX: 847-305-5890 haroldleddy@inboundlogistics.com Marshall Leddy

612-234-7436  FAX: 847-305-5890 marshall@inboundlogistics.com DIRECTOR, NEW PRODUCT DEVELOPMENT & MARKETING, SOUTHEAST/MIDWEST/ECONOMIC DEVELOPMENT:

Joseph Biondo 516-578-8924 jbiondo@inboundlogistics.com NORTHEAST: Rachael Sprinz 212-629-1562  FAX: 212-629-1565 rachael@inboundlogistics.com MEXICO & LATAM: Guillermo Almazo 212-629-1560 mexico@inboundlogistics.com FREE SUBSCRIPTIONS bit.ly/get_il

Inbound Logistics supports sustainable best practices. Our mission is rooted in helping companies match demand to supply, eliminating waste from the supply chain. This magazine is printed on paper sourced from fast growth renewable timber.

Inbound Logistics welcomes submissions and comments. Email us at editorial@inboundlogistics.com; call (212) 629-1560. For advertising or subscription information, email publisher@inboundlogistics.com. Inbound Logistics is distributed without cost to those qualified around the world. Interested readers may subscribe online at bit.ly/get_il. Subscription price to others: in North America $95 per year. Unqualified subscription prices: foreign $229. Single copy price: N. America $50, foreign $100, back issues $50.

10 Inbound Logistics • January 2024

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