2024
US: +1 303 674 0681 • UK & Europe: +44 800 011 2450 info@ddcfpo.com • ddcfpo.com DDC FPO
Jan Trevalyan CEO
As a strategic partner for the transportation and logistics industries, DDC FPO’s mission is to deliver business process solutions that empower clients to focus on core competencies and achieve their goals.
The reliable business continuity, labor elasticity, technology interoperability, rapid processing speed, record-high accuracy, and long-term cost containment are why DDC continues to be the most trusted BPO partner for the supply chain. As the freight-focused member company of The DDC Group—a worldwide network of BPO companies established in 1989—DDC FPO can serve clients in over 30 languages across North America, Europe, and Asia-Pacific. More About The DDC Group For three decades, The DDC Group has excelled in business processes, navigating globalization, market shifts, and technology evolution. Our extensive resources, innovative tech, proprietary workflows, subject matter expertise, and influential connections empower us to provide uniquely flexible and reliable services. Maintaining unwavering business continuity and service-level agreements amid market volatility, DDC’s 7,000 industry-trained experts, across member companies, leverage decades of experience to deliver compelling results globally.
DDC FPO (Freight Process Outsourcing) serves as a strategic business process outsourcing (BPO) partner for today’s leading transportation and logistics providers, including 50% of the motor carriers as ranked by revenue. Ranked for three years as one of the Fastest Growing Companies in America by Inc. Magazine , DDC FPO processes approximately 300,000 shipments per day between 33 countries and is responsible for one-third of North America’s freight bills. DDC’s Solutions Include: ● Freight Billing, including Auto- Extraction & Structuring ● Omnichannel, 24/7 Customer Service and Sales Support ● IT Outsourcing, including RPG Programming ● DDC Sync, featuring an intuitive mobile app and web portal ● Multilingual Customs Brokerage Processing ● Freight Rate Auditing With DDC’s data-based, goal-driven solutions, companies can access data hours ahead of their competitors and save an average of 40-60% of operational costs.
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