Inbound Logistics | April 2022




Process improvement 61%

Optimization 82%

EDI 60%

Routing & scheduling 65%

Order management 59%

TMS 63%

Modeling, forecasting, predictive analytics 55%

Load planning 56%

Supply chain control tower 48%

Rate & bid 55%

Supplier, vendor management 45%

Auditing, claims, freight payment 54%

Strategic sourcing 29%

Inventory management 50%

Demand management 28%

Capacity solutions 43%

Global trade management 26%

Reverse logistics 37%

Enterprise resource planning 21%

Procurement 36%

Remote workforce enablement 18%

WMS 34%

Security (risk management, compliance) 18%

Wireless, mobile 29%

Sales & operations planning 17%

Asset management 26%

Customer experience/relationship 16%

Container, chassis management 23%

Product lifecycle management 14%

YMS 21%

Labor management 20%

The top supply chain solutions offered by IT providers in 2022 are those that support process improvement: 61% of survey respondents provide solutions in that category, up from 56% in 2021. The second most popular is electronic data interchange (EDI), although its position is slipping as companies adopt more advanced data sharing technologies. In 2021, 70% of our survey respondents offered EDI; this year, the number is 60%. There has been an increase in the number of vendors that provide solutions for strategic sourcing (29% vs. 23%) and global trade management (26% vs. 16%)—both important functions given the challenges that COVID-19 and the conflict in Ukraine have posed to traditional sourcing strategies. There has also been a healthy increase in vendors that offer solutions for demand management, from 17% in 2021 to 28% in 2022.

RFID 13%

Among applications for logistics functions, the most striking increase concerns capacity solutions. In 2021, 28% of vendors offered those; in 2022, the percentage has jumped to 43%. Transportation capacity has been in short supply over the past year, with rates rising accordingly. So no wonder more IT companies see opportunities in that area. Logistics solutions getting the most attention from vendors, however, include optimization, routing and scheduling, transportation management systems (TMS), load planning, systems for rating and bidding, and systems from auditing, claims, and freight payment. One category has seen a surprising dip: warehouse management systems dropped from 41% in 2021 to 34% in 2022.

April 2022 • Inbound Logistics 69

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