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ADAPT
ANTICIPATE
“ Businesses need expertise in predictive analytics, demand planning and forecasting, and technology- driven customer experience. As consumer expectations for speed and sustainability grow, integrating AI, machine learning, and automation will be key to creating a resilient and adaptive supply chain. ”
“ Agility, collaboration, and data mastery will define supply chains. Leaders must adapt to disruptions, strengthen supplier networks, and use real-time data to optimize operations. Automation and integrated systems will minimize errors, enhance efficiency, and ensure seamless communication across the supply chain. ”
–DAN SPITALE VP, UPS Capital
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–RODNEY MANZO CEO, Anvyl
“ Supply chain leaders must develop expertise in AI, automation, and data analytics to enhance operational visibility and decision- making. The supply chain will be fully digital, so these capabilities will be critical to proactive risk management, streamlined processes, and the agility to adapt to rapidly evolving regulations and market conditions. ”
“ Change is the only constant, and this will intensify. Whether it is geopolitical shifts, rapidly changing consumer demand patterns, increasing competition, disruptions like tariffs or natural events, an ability to adjust to enhance the supply chain will separate the good players from the great players . ”
–LILIAN BORIES CMO, TradeBeyond
–MOHAMED VAID SVP, Business Solutions Profit & Loss, Americas, Dematic
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CONNECT THE DOTS
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“ The most impactful skills for supply chain leaders are understanding the value drivers and N-tier dependencies along your supply chain, maintaining a bias toward data-driven decision making, and developing people who are confident and comfortable managing and leveraging data. As supply chain leaders we sometimes fall into the pattern of accepting that the data is poor, ‘knowing better’ than the data and making instinct-based decisions, and setting a visible example for our teams in the process. ”
–LUCAS MANGANARO Managing Director and Leader, Supply Chain Innovation Practice, Protiviti
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40 Inbound Logistics • February 2025
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