GOODQUESTION Readers Weigh In
What New Job Will AI Create in Logistics/Supply Chain Management?
Robot manager. Imagine someone stepping in when a robot drops a box Bot Wrangler
AUDIT
AI RISK AUDITOR. As artificial intelligence takes over routine planning, we’ll need experts who audit the decisions it makes. This role will interrogate AI-driven forecasts, sourcing choices, and risk models. –Lisa Montague Commercial Director (South), AGI Global Logistics ETHICS AND GOVERNANCE DIRECTOR. This position drives the safe and ethical adoption of AI across all supply chain functions. It establishes usage policies, monitors AI decision-making for bias or errors, and ensures compliance with data privacy regulations. Additionally, it plays a crucial role in monitoring and mitigating security threats. –Heidi Homan Partner, ON Partners AI COMPLIANCE OFFICER. A role dedicated to monitoring and auditing AI-driven logistics systems to ensure transparency, ethical decision- making, and regulatory compliance. This job safeguards against algorithmic bias, protects human jobs, and ensures companies don’t over-rely on flawed automations.
or misreads a label in a warehouse. Robot managers will make sure fleets of bots and drones don’t crash into each other or stall in an aisle. They will monitor, guide, and troubleshoot the tech to keep things moving. –Abdil Tunca Senior Principal Analyst, Supply Chain, Gartner Physical AI fleet orchestrator. This role will manage and optimize fleets of autonomous warehouse robots, delivery drones, or delivery bots. They’ll oversee the AI systems that govern fleet behavior, troubleshooting exceptions, ensuring human-robot collaboration, and maximizing the eciency of physical automation across the supply chain. –Mat Gilbert PhD, Director, Head of AI & Data, Synapse, part of Capgemini Invent
AI FORECAST COACH. Oversee a team of AI forecasting models, creating the playbook for them to follow and adjusting the strategy as needed, much like a coach in any sport. The role will require a mix of technical skills and supply chain expertise to catch things the models miss. –Peter Weigman
expertise (there’s already a job like this in big tech), and they’ll write policies, manage incidents and audits, and help draft contracts.
–Nick Rakovsky CEO, DataDocks
FORECAST
Software Architect – Product Development, TrueCommerce
PREDICTIVE LOGISTICS OPERATIONS MANAGER. This person will harness AI to forecast delays, flag risks early, and oversee real- time shipment visibility and automated status updates. AI can perform many of these tasks, so the employee will also focus on building processes, ensuring accuracy, and enabling proactive problem-solving, reduced errors, and seamless communication.
DATA
AI QUALITY ANALYST. This role reviews AI outputs, monitoring defects that have been detected in product batches and sending those details to the cloud to refine the model for continuous performance improvement.
–Ken Feinstein Vice President, MIDCOM Data Technologies
ACCOUNTABILITY OFFICER. Someone has to oversee liability and governance. This person will need a combination of operational and legal
–Brian Martensen Product Manager, Plex by Rockwell Automation
–David Mendelson CPO, Super Dispatch
8 Inbound Logistics • October 2025
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