Hype vs. Reality: THE PROMISE OF AI IN SUPPLY CHAINS AI-driven solutions are often hailed as the silver bullet for today's supply chain challenges. The hype promises faster operations, cost savings, reduced risk, and streamlined customer service— but how much of this is reality? Here’s a look at the tangible impacts AI is having on supply chains, dissecting where it truly delivers and where expectations may need a reality check. BY MERRILL DOUGLAS
January 2025 • Inbound Logistics 103
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