Inbound Logistics | May 2022


70% of retailers are actively trying to lower the cost of returns by addressing transportation and/or processing costs. 42% of retailers give their logistics/ operations leaders final authority on selecting a returns transportation vendor only 25% give operations leaders the same authority for selecting returns technology vendors –Pitney Bowes BOXpoll survey of digital and omnichannel brands

TIME TO UPDATE THAT RESUME Here are 10 jobs expected to gain popularity in the workforce as early as 2025: 1. Data Detective 2. 3D Printing Engineer 3. AI Specialist 4. IT Service Broker 5. Sustainable Sourcing Manager 6. Personal Brand Manager 7. E-Commerce Broker 8. Startup Broker 9. Confidence Coach 10. Elderly Care Companion –Thomas Insights The Incredible Bulk 1 in 2 large/bulky home deliveries are rescheduled Half aren’t delivered on-time, even when rescheduled Early delivery doesn’t always make the customer happy Brand loyalty becomes vulnerable when tracking

$3.1 MILLION The average ransom payment that shipowners give to perpetrators of cyberattacks in the maritime shipping industry

–CyberOwl and HFW research

“If Toyota has a secret weapon in managing and mitigating supplier interruptions, it might be this: With some exceptions, it has largely mapped out its entire supply chain, down through Tier 4 and Tier 5 suppliers.” – Automotive News

DRIVER TAX CREDITS Virginia Democratic Congresswoman Abigail Spanberger is co- sponsoring a bill encouraging more people to enter the industry and keep existing drivers on the job. The Strengthening Supply Chains Through Truck Driver Incentives Act would offer refundable tax credits to new truck drivers or people enrolled in a registered trucking apprenticeship. That credit would be up to $10,000 and would last for two years. The bill would also create a $7,500 refundable tax credit for truck drivers holding a valid Class A CDL who drive at least 1,900 hours during the year. It would also last two years.

isn’t available Demand isn’t going away

––DispatchTrack’s Big and Bulky Last-Mile Delivery Report

May 2022 • Inbound Logistics 1

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