Inbound Logistics | June 2025

10 TIPS

Supply chain workforce shortages continue to plague today’s businesses, and they are as prevalent on the warehouse floor as they are in the office. Overcoming Workforce Shortages

1 ENHANCE THE

7 ENGAGE WITH EMPLOYEES. Conduct regular surveys to gauge the organization’s pulse and gather feedback. For example, a benefits package you consider generous might lack small upgrades that could greatly enhance employees’ satisfaction, such as free telemedicine services or gym memberships. 8 ATTRACT TALENT WITH COMPENSATION. Salary packages that match or exceed industry standards incentivize performance. Include a meaningful comprehensive benefits package. 9 MAKE THE EMPLOYEE EXPERIENCE IMPORTANT. Adopt technology that works harmoniously together to eliminate monotonous keypunching and free users’ time to work on fulfilling, strategic tasks.

DIGITAL EXPERIENCE. Today’s supply chain is at a critical point. It needs to continue advancing the digital experience for not only customers but also employees. The software employees use day- to-day can have a substantial impact on the overall employee experience. For instance, software with a user interface that’s easy-to-use, seamless, enjoyable, and rewarding will help attract prospective employees to the supply chain area and make daily tasks more enjoyable for regular users.

2 PRIORITIZE FLEXIBILITY. The pandemic supercharged workforce flexibility, introducing a whole new way of working. Adaptable work arrangements, such as flexible work hours, remote work options, and job sharing, are key to helping accommodate the diverse needs of today’s job seekers. For example, today’s job seekers may be focused on work-life balance or face geographical constraints. 3 AUTOMATE MUNDANE, ROUTINE JOBS. Automation addresses the hard-to-fill, non-value-added, and repetitive tasks that are at the center of today’s labor shortages. Additionally, offer job seekers more complex roles to attract more highly skilled workers. For example, you can increase productivity in distribution centers through automation that systematizes processes and enables robots to handle physical tasks. This reduces

5 GET CREATIVE IN YOUR TALENT SEARCH. Consider new avenues for seeking out talent pools, such as trade schools, universities, veterans, retirees, and individuals with disabilities, and provide pathways for their success. 6 ENCOURAGE A TEAM MINDSET. Organize brainstorming sessions and cross- departmental initiatives to inspire innovation and strengthen performance. A united business culture strengthens the workforce’s morale and satisfaction.

repetitive and boring tasks, in turn improving workplace safety for the most physically demanding positions. 4 ADD VALUE THROUGH TRAINING. Career development initiatives and training foster a positive and attractive work environment, entice new hires, and upskill current employees. Invest in employees and clearly communicate the value of training and mentorship programs, as well as opportunities for advancement within the company.

10 INCREASE EMPLOYEE ENGAGEMENT.

Transparent communication within a company strengthens trust and enhances well- being, as well as gives employees a feeling of being valued and supported. It’s essential for aligning goals, sharing knowledge, and fostering community. Transparency is reassuring, as it indicates to people that they can count on what is said, and respect is reinforced, creating an ongoing constructive framework for staff members.

SOURCE: KRISTJAN LILLEMETS, CHIEF PRODUCT OFFICER, MAGAYA

8 Inbound Logistics • June 2025

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