THE CHEMISTRY OF TRUST: Logistics Leaders Reinvent Chemical Supply Chains
For example, a leading chemical company’s customer base was expanding. However, its small, largely manual logistics operations constrained the potential growth. Among other challenges, the company’s limited carrier base led to missed business opportunities, while a lack of visibility tools limited the ability to gain real-time insights into shipment statuses, compromising customer service. The company turned to KAG Logistics’ comprehensive managed services solution. KAG Logistics’ extensive network of qualified, vetted carriers is alleviating capacity constraints, while its Enhanced Tracking & Alert Solutions (ETA) track shipments in real time. These and other changes have helped to boost customer service levels, cut freight expenses by double digits, and enabled the company to expand its customer base. Additionally, by avoiding upfront investments in technology and additional staffing, the customer minimized overhead expenses and improved overall efficiency. KAG Logistics provides robust technology solutions that offer inventory management, freight tracking and visibility, procurement, business intelligence, and many other capabilities. Its single-point TMS manages shipments from inception to conclusion, and can connect with both customers and vendors, boosting efficiency and streamlining communications. The company’s broad carrier portfolio consists of more than 8,000 vetted carriers. “We take safety, security, and quality very seriously—we won’t just sign on any trucking company to move our customers’ freight,” Lloyd says. “We match the most qualified carriers to each specific load, based on training, experience, and safety performance. A dedicated carrier management team ensures each carrier is thoroughly vetted and continuously monitored throughout the partnership. Our TMS is connected to automated services, which monitor carrier safety ratings and alert our team when a carrier’s safety rating drops below the acceptable requirements,” he says. n
KAG Logistics’ experienced and qualified personnel understand the unique challenges chemical companies face, and are committed to meeting these requirements.
KAG LOGISTICS: INDUSTRY- LEADING TRANSPORTATION MANAGEMENT SOLUTIONS From its start in bulk transportation logistics 20 years ago, KAG Logistics has evolved into a full-service provider for the chemical industry. In addition to bulk, the company manages truckload, LTL, rail, and intermodal shipments, and operates 18 transload facilities nationwide. “Chemical logistics is our core competency—we know the business inside and out,” Lloyd says. “We understand the complexity of our customers’ supply chains. We know what’s important not just to them, but to their suppliers and customers, and we continually leverage our expertise and technology to identify potential improvements and efficiencies.” KAG Logistics’ managed transportation solutions are designed to help shippers overcome common logistics challenges—such as limited capacity, poor shipment visibility, and resource constraints—by delivering scalable, technology-driven support. Through access to a vast carrier network, advanced tracking tools, automated workflows, and expert operational management, KAG Logistics enables customers to optimize performance, reduce costs, and focus on their core business with confidence.
flexible service offerings, WSI enabled the company to optimize its own facilities, while also leveraging the scale and expertise WSI could provide through its network of warehouses. Along with traditional storage and handling, WSI performs minor blending operations, as well as bulk transfers of liquids and dry materials. With all the services it provides, WSI ensures seamless and contamination-free operations. WSI’s team also provided IT support, human resources, and a rigorous training program. Between the process improvements, and by leveraging WSI’s established vendor relationships and flexible financing options, the company was able to save money and streamline operations. In the chemical logistics sector, safety requires investing in appropriate infrastructure and protocols. “You can’t take shortcuts or cause unnecessary risks,” Buber says. WSI always has redundancy—that is, one employee holding another one accountable—to make sure all processes are completed correctly and safely. “There’s a cost to having an extra person there, but dealing with an injury or regulatory violation costs far more,” he says. “Our customers and the regulators appreciate that we’re willing to make that investment because they know it protects everyone.”
74 Inbound Logistics • June 2025
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