CONTENT PARTNERS
Cloud-Based TMS Streamlines Operations Into One Work ow Helping teams eliminate duplicate data entry and move freight faster, Tai TMS brings quoting, booking, tracking, document management, audit, and invoicing into one connected workflow.
“Beyond features, Tai is built for flexibility and adoption. Brokerages can configure workflows, permissions, integrations, reporting, and automation rules to fit their operating model.”
By Walter “Mitch” Mitchell CEO, Tai TMS
sourcing, real-time tracking, and simpli ed documentation. For LTL, Tai brings the entire
Tai also connects brokers to a broad partner ecosystem, including load boards, carrier onboarding tools, visibility providers, accounting platforms, payment solutions, digital freight matching tools, and market intelligence partners. These integrations allow teams to work from a centralized system instead of constantly switching between disconnected tools. Beyond features, Tai is built for exibility and adoption. Brokerages can con gure work ows, permissions, integrations, reporting, and automation rules to t their operating model. Tai also supports customers with onboarding, training, live Q&A, self-paced learning, documentation, and its Tai Experts program, which helps internal champions build deeper platform knowledge and drive long-term adoption. Powered by modern cloud infrastructure, Tai TMS is designed for secure, scalable performance as brokerages grow. For companies looking to reduce busy work, improve visibility, protect margin, and give their teams a stronger operating system, Tai delivers a premium TMS built around how freight brokers actually work.
Tai TMS is a cloud-based transportation management system built speci cally for freight brokers and 3PLs managing FTL, LTL, and drayage. The platform brings quoting, booking, tracking, document management, audit, and invoicing into one connected work ow, helping brokerages reduce manual work, protect margins, and grow without adding unnecessary complexity. At the center of Tai is broker-focused automation. From email-based shipment creation and customer portals to bulk uploads, API/EDI connections, and work ow automation, Tai helps teams eliminate duplicate data entry and move freight faster. Brokers can automate key tasks across the full shipment lifecycle, including quoting, load coverage, tracking, document processing, accounting, reporting, and customer communication. Tai also gives brokers stronger visibility and control across modes. For FTL operations, Tai supports faster order entry, centralized pricing intelligence, load board posting, carrier
operation into one system, with direct carrier API and EDI integrations, real- time rate shopping, tariff management, freight class calculation, address validation, accessorial tagging, audit automation, and invoice generation. These built-in fail-safes help reduce errors before they become rebills or margin issues. HARNESSING ARTIFICIAL INTELLIGENCE AND ENHANCING CONNECTIVITY One of Tai’s most notable innovations is its embedded Track & Trace AI Agent. The AI agent can call drivers, con rm location and ETA, sync status updates into Tai, schedule follow-ups, support after-hours coverage, and communicate in multiple languages. Combined with tracking integrations, SMS location requests, and automatic activity logging, Tai helps brokers reduce manual check calls and maintain better shipment visibility from one platform.
tai-software.com
16 Inbound Logistics • June 2026
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