been able to glean from Sage X3, a cloud-based enterprise software, has been crucial to maintaining a steady supply of inventory for customers.
of these processes, as well as the ability to drill down into each part of a supply chain. In addition, with Sage X3’s APIs and integration capabilities, companies can connect their systems to those of their suppliers, customers, and other business partners, removing unnecessary, often manual steps and reducing data input errors and processing delays. Automating warehouse operations further expedites processes and reduces mistakes. This all helps to build resilient supply chains. LESS WORD§OF§MOUTH, MORE RFPS The approach businesses use to decide how to invest in ERP solutions has changed over the past several years, Sin eld says. Word-of-mouth has been replaced by sophisticated processes, with many potential customers issuing formal requests for information or proposals. During Starborn’s selection process, Sage demonstrated how its solutions could
across the globe using Sage X3 represent a variety of industries, says Rob Sin eld, vice president of product, Sage X3, and vice president of ISV success, also with Sage X3. The software provides “an end-to-end view of clients’ businesses, including their supply chains,” he says. This visibility enables these businesses to deliver higher levels of engagement to their customers. Sage X3 also helps build resilient supply chains that can recover quickly from dif culties or challenges. In the supply chain world, resilience requires an ability to adapt to market changes, switch suppliers, or pivot sourcing strategies with minimal effort and impact on end customers. By providing end- to-end visibility to all supply chain activities, inter-dependencies, and work ows, Sage X3 helps manufacturers and distributors more effectively manage their supply chain operations. The solution’s dashboards and visual process maps also provide overviews
FROM SMALL BUSINESS TO GLOBAL ENTERPRISE Sage offers a range of business
management solutions, including accounting, payroll, and payment systems. Like many of the companies it serves, Sage started as a small business. It has since grown to a world- wide enterprise that offers exible production, nancial, and supply chain management tools. Sage X3 offers capabilities in production management, including bill- of-materials planning and shop oor control. It also provides supply chain management, including purchasing and inventory management, among other functions. Its nancial management capabilities include budgeting and accounting. The approximately 6,000 customers CASEBOOK STUDY Sage Advice THE CHALLENGE: Finding a software solution that could provide automation, visibility, and process improvement as Starborn Industries increased the number of product lines it o¢ered, while its customer base also grew. THE SOLUTION: Sage X3, a cloud-based ERP and enterprise management solution that o¢ers capabilities in production, supply chain, and financial management. THE RESULTS: Improved visibility, better inventory tracking, and enhanced customer service. Even as business increased by 50%, Starborn Industries didn’t have to add transactional employees.
As Starborn’s fastener and screw product lines and customer base grew, it turned to Sage X3 enterprise software to enable the necessary warehouse and supply chain capabilities.
202 Inbound Logistics • July 2022
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