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VIDEO
HOW FREIGHT AUDIT & PAYMENT SOLUTIONS GENERATE SAVINGS Offered by nVision Global Take three minutes to watch this video and learn how nVision Global’s freight audit and payment solutions generate more than $250 million in savings for customers around the world. Gain better insight as to why nVision Global is a leader in worldwide freight management solutions and services, specializing in freight audit and payment, order management, supplier management, visibility, TMS, and freight spend analytics (FSA). bit.ly/nvsn622SC
WHITEPAPERS
By: Nick Herbon, EuroSort Inc
ADVANTAGES OF A FLEXIBLE SORTATION SOLUTION IN THE AGE OF E-COMMERCE THE KEY TO UNLOCKING YOUR R.O.I. POTENTIAL
A ROADMAP FOR NAVIGATING SUPPLY CHAIN ISSUES A How-To Guide for Fleet Owners and Future Investors
Even the smallest of e-commerce entrepreneurs are familiar with the concept of CAC, or Customer Acquisition Cost. And as their organizations grow, the tracking of Customer Acquisition and Retention Costs become a bellwether for success. Just as the marketing department has a role to play in CAC and CRC results, the fulfillment center plays a role. When shipping costs and speed are a major influencer for 80% of your shoppers 1 , a quarter of your audience (23%) is making decisions to buy based on social media reviews 1 , and 92% of consumers will buy something again if the returns process was easy 2 , the fulfillment center simply cannot afford to fail in holding up end of the bargain for CAC and CRC success. _________________________ Within the four walls of the fulfillment center, reducing the costs of infrastructure, labor, and CAC simultaneously requires the kind of flexibility that only flexible, forward thinking automation can provide. This kind of automation can encompass many pieces of equipment, but at the heart of every successful system is a flexible sortation system. This begs the questions: WHAT MAKES ONE UNIT SORTER MORE FLEXIBLE THAN ANOTHER ONE? In short: 1) the sorter can handle the widest variety of product sizes/shapes/weights, 2) the sorter can efficiently sort high volumes (rate) through the entire product spectrum, 3) the sorter is more compact to fit into a smaller space, 4) the sorter can adjust to different modes or channels of fulfillment without adding touches or processes, 5) the sorter is designed to grow whether in capacity or a changing product mix and 6) the sorter is
As e-commerce companies grow, many of them face the same challenge: how to increase capacity in the current facility, while reducing costs and maximizing customer service. Far too often, companies sacrifice one for another. They find themselves asking “how do we reduce costs AND improve capacity and the customer experience at the same time?”. The secret to this problem lies within the four walls of the fulfillment center. _________________________ With this in mind, let’s look at the costs that a fulfillment center must consider. _________________________ The costs associated with INFRASTRUCTURE are often the most prohibitive costs for a growing e-commerce company. Savvy executives are looking for ways to minimize infrastructure costs associated with an existing facility or new real estate. Whether it’s finding ways to do more with what they already have or working to minimize the size of what they’ll be required to purchase or lease, this strategy can be the difference between driving growth today and maintaining the status quo forever. Unless you’re the proud owner of a vending machine, the LABOR COSTS associated with your fulfillment operation are always at the forefront. E-commerce executives can no longer simply push for head-count reductions without also considering peak vs. non-peak seasonal impacts. They must ask “when peak season comes, will we be able to find enough labor to fill our skilled vs. low-skilled positions?”. The most ideal fulfillment strategies allow for improvement of both variables.
1. https://www.bigcommerce.com/blog/ecommerce-trends/ 2. http://www.business2community.com/infographics/e-commerce-product-return-statistics-trends-infographic- 01505394#mcV6FeM3khD3woAh.97 3. https://www.bigcommerce.com/blog/omni-channel-retail/ 4. http://parcelindustry.com/article-3733-Zone-Skipping.html
THE EASIEST WAY TO REDUCE YOUR COMPANY’S
A ROADMAP FOR NAVIGATING SUPPLY CHAIN ISSUES Offered by COOP by Ryder Today, the trucking industry grapples with both truck and driver shortages. In addition to the strain these shortages create for the economy at large, they present problems for companies with commercial vehicles: vehicle downtime, profit losses, and additional parking costs. This how-to-guide shows how fleet owners and investors transform today’s challenges into opportunities for innovation and new income streams. bit.ly/rdr622SC
ADVANTAGES OF A FLEXIBLE SORTATION SOLUTION IN THE AGE OF E-COMMERCE Offered by EuroSort As e-commerce companies grow, many of them face the same challenge: how to increase capacity in the current facility while reducing costs and maximizing customer service. Far too often, companies sacrifice one for another. They find themselves asking, “How do we reduce costs and improve capacity and the customer experience at the same time?” The secret to this problem lies within the four walls of the fulfillment center. bit.ly/ersrt622SC
CARBON FOOTPRINT Offered by Hub Group
The bar for sustainability is continually being raised for businesses. Are you equipped to meet your stakeholders’ demands? Find out how supply chain o¢ers one of the most impactful methods for reducing your emissions and how Hub Group can o¢er the expertise, plans, and visibility to keep you ahead of the curve. bit.ly/hub622SC
208 Inbound Logistics • July 2022
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