Inbound Logistics | July 2022

CONTENTS JULY 2022 | VOL. 42 | NO. 7



As senior vice president and chief supply chain o€cer at Sweetwater, an online retailer of musical instruments and professional audio equipment, Phil Rich spends his days immersed in the music world. 24 READER PROFILE Sherry Liu, vice president of international supply chain with, an e-commerce provider of automotive parts and accessories, takes stock of the management approaches that have served her well. 197 CASEBOOK National Oak Distributors, an automotive paint, body, and equipment warehouse distributing company, reaches more than 95% of the country with next-day delivery. The company had to shift gears to ensure supply chain visibility and timely delivery. 201 I.T. TOOLKIT Starborn Industries, a distributor of fasteners and screws for the deck construction market, expanded and sought to better manage its warehouse operations and increase e€ciency. The company turned to Sage Group plc to fasten on to visibility and automation benefits.

166 MARITIME CHALLENGES: PORTS SEA IT THROUGH Ports ease rough supply chain conditions with new services, technology, and other initiatives.


With a vital trade relationship aloft, moving shipments between Canada and the United States remains smooth and collaborative—thanks to reliable and experienced providers. 189 Great reads about supply chain and logistics are not all textbooks and white papers. Browse this collection of books, research, and guides that are both page-turning and informative. 2022 SUMMER READING GUIDE



174 TECHNOLOGY FOR SMB S : NO SMALL MATTER Supply chain technology isn’t just for large companies. It’s possible—and necessary—for businesses to invest in new innovations, no matter what their headcount.


205 E-TALES When MJ Holding Company, LLC, the largest North American distributor of trading cards and novelties to retail stores, set out to build a new warehouse in 2019, it decided to augment its ability to ship directly to consumers. Boosting its e-commerce capabilities turned out to be a game changer.

4 Inbound Logistics • July 2022

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