Inbound Logistics | July 2022

CONTENTS JULY 2022 | VOL. 42 | NO. 7 INFOCUS 1 INFO SNACKS 20 VERTICAL FOCUS: OUTDOOR RETAIL 26 NOTED 30 TAKEAWAYS 230 IN BRIEF 240 LAST MILE The world loves its French fries INSIGHT 10 CHECKING IN 3PLs show o˜-the-chart growth 12 GOOD QUESTION Has the pandemic accelerated logistics outsourcing? 40 SPONSORED Labor shortages and their e˜ect on the supply chain...40 58 REVERSE LOGISTICS AI: the critical returns management component 60 POST COVID How location intelligence improves supply chain management 62 SMART MOVES Why company culture has never Loup transloading network: creative shipping solutions expand market reach...79 Rinchem solves complex supply chain issues...80 O˜ering turnkey solutions to support transload customers...81 Managing the successful delivery of autoclaves and work tanks...82 Full steam ahead, don’t let ocean costs detain you...83 138 SPONSORED THOUGHT LEADERS Revealing the hidden GOOD QUESTION Has the pandemic accelerated logistics outsourcing? 240

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been more important 64 SC SECURITY Using AI to crack down on illegal trade and tra€cking 66 SUPPLIER MANAGEMENT Getting the most value out of your class C suppliers 68 VIEWPOINT Steering the future of autonomous trucks 70 LEAN SUPPLY CHAIN Building the smart supply chain 72 SPONSORED SOLVED Masterful moves: overcoming deadlines, pressures, and the pandemic...72 Responding to capacity needs in the life sciences and pharmaceutical industry...73 3PL outsourcing beyond the initial goals...74 Partnership brings supply chain visibility into the mix...75 Zuum Transportation zooms into high-growth mode with Valoroo’s help...76 Transportation solution opens doors to eliminating product damages...77 Scaling e-commerce operations to meet social media-driven sales spikes...78

The role of your 3PL in dealing with rapidly rising real estate costs...42 44 SPONSORED ABOVE & BEYOND ScottsMiracle-Gro: getting the right logistics players in place 46 DC OPERATIONS AMRs move dock-to-stock metrics in the right direction 48 DISRUPTION MITIGATION KPI best practices to combat supply chain disruptions 50 IT MATTERS The 5 phases of supply chain disruption response 52 GREEN LANDSCAPE Cut carbon emissions with multi-modal 54 RETAIL RETHINK How to compete in the age of instant delivery

advantages and lesser-known facts about automation...138 Ensuring customers’ supply chains run smoothly...139 Should you build to suit or lease your next distribution center?...140 COVID’s impact on warehouse management outsourcing...141 Freight audit and payment solutions bring immediate and long-term benefits...142 Leveraging freight brokerage to solve supply chain disruption….144 INFO 208 SUPPLY CHAIN INSIGHTS 211 WEB_CITE CITY 234 CALENDAR 236 RESOURCE CENTER

14 DIALOG 16 10 TIPS

Leveraging the spot market 18 WHAT’S THE WORD? The language of logistics 34 SPONSORED KNOWLEDGE BASE 5 tips for finding the right retail consolidation solution...34 Top 3 considerations for 3PLs to attract new business…35 6 ways shippers can add confidence and clarity to the RFP process…36 Record demand seems to be easing: What does this mean for the trucking marketplace?...37 Overcoming challenges and increasing supply chain e€ciency with rail transloading...38 Situational awareness in 3PL warehousing...39

56 SC RESILIENCY It’s time to embrace supply chain chaos

Inbound Logistics (ISSN 0888-8493, USPS 703990) is mailed monthly to approximately 60,000 business professionals who buy, specify, or recommend logistics technology, transportation, and related services, by Thomas, a Xometry company, 5 Penn Plaza, NY, NY 10001. Periodicals postage paid at New York, NY, and additional mailing oŠces. All rights reserved. The publisher accepts no responsibility for the validity of claims of any products or services described. No part of this publication may be reproduced or transmitted in any form or by any electronic means, or stored in any information retrieval system, without permission from the publisher. POSTMASTER SEND ADDRESS CHANGES TO: Inbound Logistics, 5 Penn Plaza, New York, NY 10001

6 Inbound Logistics • July 2022

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