Inbound Logistics | April 2025

SOLUTIONS

What logistics and supply chain technology solutions do you offer?

38%

71%

Rate and bid solutions

Optimization

36%

71%

Warehouse execution and management solutions (WES/WMS)

Artificial intelligence (AI)

36%

71%

Freight bill audit and payment (FBAP)

Data management and analytics

34%

57%

Load planning and palletization

Process improvement

31%

51%

Supply chain control tower

Transportation management system (TMS)

48%

Capacity management 29% Fleet management 28% Reverse logistics 28% Robotics/automation 24% Demand management 23% Asset management 22% Procurement 21%

Electronic data interchange (EDI)

47%

Modeling, forecasting, predictive analytics

46%

Routing & scheduling

Supplier/vendor management (SRM) 21% Yard management systems (YMS) 21% Security (risk management, compliance, etc.) 20% Digital twins 20% Labor management, training 20% Broker 17% Enterprise resource management (ERP) 13% Global trade management 13% Blockchain 3%

44%

Inventory management

44%

Order management

43%

Visibility

41%

Machine learning

The growing influence of artificial intelligence has been well- chronicled in the survey in recent years. In the 2023 edition, 44% of providers said AI was among the solutions that they oered. That number climbed to 50% in 2024—when AI tied for seventh of the most-cited solutions—and then shot upward to 71% this year to a tie for No. 1. Other popular solutions rounding out the top five are optimization (71%, up from 66%), data management and analytics (71%, up from 63%), process improvement solutions (57%, down sharply from 66%), and transportation management systems (51%, down one percentage point).

Some solutions show signs of waning influence. For instance, 44% of vendors oer order management—10 percentage points lower than in 2024—and 21% oer supplier/ vendor management (down from 30%). Most starkly, 43% of respondents say they oer visibility solutions, a dramatic drop from the 66% who reported doing so in 2024. Blockchain also has faded fast from the oerings of almost all providers—and from the apparent interest of their customers. Just 3% of vendors surveyed report oering blockchain solutions, continuing a downward trend that can be traced to 2022 when 12% provided solutions in that area.

44 Inbound Logistics • April 2025