SALES
During the last year-on-year period, were sales generally up or down? About how much?
Down 5% 3%
No change 8%
Up 10% or more 58%
Up 5% 31%
Not a single respondent (0%) says they experienced a sales decline of 10% or more versus a small number (3%) of those surveyed last year.
CUSTOMERS
During the last year-on-year period, did your customer base grow or shrink? About how much?
Down 5% 3%
No change 9%
Up 10% or more 52%
Up 5% 36%
No respondents (0%) report a customer base decrease of 10% or more—the same percentage as in 2024.
PROFITS
During the last year-on-year period, were profits up or down? About how much?
Down 5% 1%
Down 10% or more 3%
No change 11%
Up 10% or more 55%
Up 5% 29%
46 Inbound Logistics • April 2025
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