WhitePaper Digest
Industry experts amass supply chain management best practices and skill sets, and invest in new research and evaluation tools. Now you can benefit. Inbound Logistics has selected this collection of whitepapers that will give you a jump on important supply chain issues. For more information on any of these whitepapers, visit the web sites listed below.
Servigistics TITLE: Strategic Service Management: The Final Frontier LENGTH: 10 pages DOWNLOAD: www.servigistics.com/resource_center/white_papers/ SUMMARY: The customer experience has become as important as ever for companies looking to expand their profits. No longer can post-sale service be considered a chore, as service margins outweigh product margins by 30 to 200 percent. Strategic Service Management (SSM) can help businesses gain customer loyalty, which creates a competitive advantage that is hard to duplicate. As this whitepaper shows, SSM isn’t a new technology to simply implement; it is a fresh, customer-centric way of thinking. Blue Sky Logistics TITLE: Supply Chain Visibility Solutions Pave the Way for Continual Performance Improvement LENGTH: 5 pages DOWNLOAD: www.blueskylogistics.com/bsl/2007/05/continual_impro.html SUMMARY: Every company tries to stay one step ahead of the competition by continually improving performance, and supply chain visibility solutions make up an essential part of that equation. Remember, you can’t augment what you can’t see. Effective supply chain visibility is something that must be executed daily to keep competition at bay. In this whitepaper, you’ll discover how to make supply chain visibility solutions effective.
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information on all aspects of supply chain management. We’re building a database of SCM whitepapers, and you can help. E-mail us with whitepaper recommendations: editorial@inboundlogistics.com.
Paxar Americas
TITLE: Bottom-Line Improvement Through Mobility LENGTH: 8 pages DOWNLOAD: www.paxar.com/pathfinder/documents/bottom%20line%20 Improvement%20through%20mobility%20-%20white%20paper.pdf SUMMARY: Reducing costs while improving productivity sounds close to impossible. This whitepaper reveals how that concept is possible by implementing mobile printing technology in the distribution center. A case study reviews a hypothetical DC and how items and data move within; then looks at the same center using mobile printing. The productivity impact is clear.
July 2007 • Inbound Logistics 203
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