CHOICE THE TOP 10 3PL EXCELLENCE AWARDS READERS’ “C.H. Robinson has been a true business partner to our company. Through mutual commitment and collaboration we’ve reduced costs and improved customer service. That’s value.” — GREG WELLS , Corporate Transportation Manager, General Cable “BNSF Logistics puts customer needs first and has gone the extra mile to accomplish their goals for our company.” — FIYAD Y EL KAZZAZ , IPM Deployment Manager, Frito-Lay North America “Schneider Logistics does an outstanding job of helping us serve our customers.” — ANDREW OWENS , Procurement Manager, Honeywell Int’l. “TLC and Exel are good overall providers that deliver strong customer service and cost management.” — GREG SMITH , SVP Supply Chain, ConAgra Foods Inc..
Inbound Logistics readers selected: 1 Ryder 2 Exel/DHL
UPS Supply Chain Solutions
3
4 C.H. Robinson 5 BAX/Schenker 6 Menlo 7 Transplace 8 Schneider Logistics
BNSF Logistics Landstar Penske Logistics TLC
9
10
R eader remarks such as these aren’t commonplace, espe- cially given the staggering complexity of today’s logistics and supply chain challenges. But some 3PLs inspire this kind of recognition. When logistics partners con- sistently go above and beyond expectations to deliver truly remarkable service, our readers let us know about it. We tally the votes and report the results each year in our Readers Choice: Top 10 3PL Awards. A record-breaking 4,626 votes were cast by this year by transporta- tion managers to CEOs, from small retailers to Fortune 10 companies, and they nominated 391 individual 3PLs. Beyond filling out the survey form, 1,730 readers took the time to share additional praise; the quotes above are just some examples. The diverse logistics experi- ence of IL readers ( see sidebar, right ), lends further credibility to their appraisal of what makes a 3PL worthy of recognition. Some readers even shared their
views on 3PLs in general. “I believe using 3PLs is the way of the future for all transportation needs,” says Stacie McWilliams, transportation manager, DirecTV. “Most corpo- rations still do not recognize the importance of a good logistics department, so internal resources are not readily available. The 3PLs I voted for operate in a collaborative environment, constantly offering ideas, solutions, and suggestions for my business.” “Our core competency is manu- facturing, not distribution, which made outsourcing to Ryder a per- fect solution,” says Ben Baker, logistics coordinator, YKK AP America Inc. “Ryder has provided the service that our product and customers expect and demand. We can provide the reality of our own private transportation system without actually going into the trucking business – at a fraction of the cost of acquiring and manag- ing those assets ourselves.’’ Enough said. Turn the page and help us celebrate this year’s Top 10 3PLs, as chosen by IL readers.
About the Survey Respondents JOB TITLES Corporate Management 38.2% Supply Chain 18.5% Transportation Management 20.1% Logistics 22.5%
SERVICES BOUGHT
Air Freight
52.7% 44.0% 61.9% 59.5% 64.0% 44.0% 75.3% 43.7% 56.7% 30.4% 43.8%
Ocean/Intermodal
Small Package/Express Logistics Technology
Warehousing
Global Logistics Motor Freight Rail/Intermodal
3PL Services
Transportation Equipment Materials Handling Equipment
Dock Equipment
9.4%
Logistics Consulting
36.1%
$ SPENT ON LOGISTICS
More Than $50 Million
12.3% 39.7% 21.8% 26.2%
$10 – $50 Million $1 – $10 Million
Less Than $1 Million
July 2007 • Inbound Logistics 91
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