ecommerce ful llment to import-export solutions and retail replenishment,” Verbarendse says. “That exibility allows us to build solutions around a customer’s needs rather than forcing them into a one- size- ts-all model.” Supporting the company’s global network is the Americold Operating System (AOS), which helps deliver consistent execution across its facilities. “Through AOS, we apply standardized best practices and performance measures across everything from food safety and inventory accuracy to service performance and sustainability,” Verbarendse says. “It allows us to combine the scale of a global network with the consistency, accountability, and operational excellence customers depend on to keep their supply chains running smoothly.” Americold’s ecommerce ful llment operations and SmarTrakr platform directly address some of the biggest shifts the industry is seeing today, Verbarendse says. “Customers increasingly manage more dynamic supply chains, with more frequent orders, faster ful llment expectations, and growing ecommerce demand,” he says. “Our ecommerce capabilities help customers navigate that complexity while maintaining the visibility, speed, and product integrity required for temperature-controlled products. SmarTrakr is our proprietary technology that complements our ecommerce operations by providing real- time visibility and actionable insights that help customers monitor inventory, protect product integrity, and proactively manage disruptions before they impact service.” Americold’s adoption of sophisticated technology also is improving ef ciency in its facilities, and those capabilities are backed by a broader portfolio of solutions, including import-export services, production support, retail replenishment, and supply chain design expertise. “Together, they help customers create more connected, ef cient, and resilient supply chains as their businesses continue to evolve,” Verbarendse says.
Americold opened an import-export hub facility at Port Saint John in New Brunswick, Canada, through strategic partnerships with CPKC and DP World, creating a connected cold chain solution that links port, rail, and cold storage infrastructure.
AMERICOLD INNOVATIVE, HANDS ONAPPROACH SUPPORTS EACH CUSTOMER’S UNIQUE GOALS Americold, an Atlanta-based global leader in temperature-controlled logistics real estate and value-added services, has operations that span every major node of the cold chain, from harvest to home delivery, giving the company a unique perspective and ability to solve complex supply chain challenges and help customers grow. With more than 120 years of cold chain experience and a customer- rst approach, it’s Americold’s ability to work with customers as a partner, not just a storage provider that truly sets it apart, according to Bryan Verbarendse, president, Americas, Americold. “Because we operate across every major node of the cold chain, we can help customers improve visibility, optimize food ows, increase ef ciency, and create more resilient supply chains,” Verbarendse says. “Within our network, each facility is equipped with the technology and people required in today’s modern cold chain. That combination of innovation and hands-on expertise is a high-tech, high-touch approach that allows us to help customers solve challenges across the supply chain.” Americold works with a broad range of customers across food production, retail, grocery, proteins, dairy, packaged foods,
convenience retail, ecommerce, and emerging temperature-controlled sectors. SERVING AS A TRUE PARTNER “Customers often come to Americold because they’re looking for a partner with the infrastructure, expertise, and capabilities to support their business as it evolves,” Verbarendse says. For instance, Good Ranchers, a meat delivery company, needed a cold chain partner that could support rapid growth while maintaining product integrity and customer experience. By leveraging Americold’s infrastructure and ecommerce ful llment capabilities, Good Ranchers was able to help scale its operations. Jerónimo Martins, meanwhile, worked with Americold as one of today’s retailers balancing more SKUs, more channels, and higher customer expectations. Americold helped the Portuguese food distribution company with ef cient product ow, inventory management, and store replenishment across a complex retail network. One of the biggest bene ts of Americold’s approach is exibility. Every customer’s supply chain is different, so Americold nds the right combination of infrastructure, technology, expertise, and value-added services to help each customer achieve its unique goals. “Customers also have access to a broad range of capabilities and value-added services, from production support and
54 Inbound Logistics • August 2026
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