CONTENT PARTNERS
SOLVED Supply Chain Challenge? How eShipper+ Boosted Ful llment Ef ciency by 73%
Canada-based 3PL eShipper+ selected Logiwa IO, a cloud-based WMS, and paired it with Rufus WorkHero’s wearable barcode scanners and labor analytics—achieving remarkable efficiency gains.
For third-party logistics (3PL) providers, growth is a double-edged sword. While increasing order volumes signal success, they also place immense pressure on warehouse operations to become faster, more accurate, and more ef cient. Canada-based 3PL eShipper+ faced this exact scenario. Their reputation for providing bespoke ful llment solutions was attracting more clients, but their disjointed technology stack was holding them back. THE CHALLENGE: Fragmented Systems and Limited Visibility eShipper+ was juggling multiple systems to manage its ful llment services, leading to signi cant operational friction. This fragmented approach created several critical roadblocks: ■ Inventory inaccuracies: A lack of real-time visibility led to frequent stock discrepancies and a 6% shrinkage rate, eroding client con dence. ■ Manual work ows: Reliance on paper-based processes made tracking and auditing slow and error-prone. ■ Operational delays: Outdated hardware and legacy systems couldn’t keep pace with demand, making it dif cult to measure and improve key metrics. ■ Limited scalability: The existing infrastructure could not ef ciently handle higher order volumes, preventing the company from securing larger enterprise contracts.
THE SOLUTION: Unifying a WMS and Wearable Tech eShipper+ knew it needed a modern, integrated solution. They chose Logiwa IO, a comprehensive cloud-based WMS, and paired it with Rufus WorkHero’s wearable barcode scanners and labor analytics. The two platforms worked together seamlessly to create a single source of truth for the entire warehouse. Logiwa’s advanced allocation algorithms, wave rules, and cycle counting features automated inventory management and optimized ful llment work ows. Simultaneously, Rufus WorkHero’s wearable devices empowered the warehouse team with faster, more ergonomic scanning technology and provided management with real-time labor analytics. This powerful combination allowed eShipper+ to integrate automation like Locus Robotics and streamline connections to major ecommerce platforms like Shopify and Amazon. THE RESULTS: A New Era of E ciency and Growth By implementing Logiwa IO and Rufus WorkHero, eShipper+ transformed its operations and achieved remarkable results. The new, uni ed system delivered a 73% improvement in D2C order processing time and a 56% improvement for D2B orders. Inventory accuracy rose from 94% to 98%, while inventory
shrinkage was reduced by two-thirds, dropping from 6% to less than 2%. With newfound ef ciency, eShipper+ could handle signi cantly higher order volumes without compromising performance. This scalability was a game-changer, positioning them to successfully win contracts with larger, enterprise-level brands. Today, their modern WMS capabilities have become a key competitive differentiator, proving that the right technology partnership can turn operational challenges into powerful growth opportunities.
To learn more: www.logiwa.com/why-logiwa
www.eshipper.com www.getrufus.com
22 Inbound Logistics • November 2025
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