BITE SIZED SUPPLY CHAIN/LOGISTICS INFORMATION Info SNACKS
DROP-OFFS PICK UP Drop-off is the predominant returns method available to consumers.
CYCLE TIME If the New York City Department of Transportation gets its way, four- wheeled electric cargo bikes—which are larger than typical e-bikes but smaller than box trucks and delivery vans—will share bike lanes and roads to make last-mile deliveries. A proposed DOT rule would allow the use of pedal-assist bikes that measure up to 48 inches wide with four wheels, compared to the current 36-inch-wide bikes with three wheels. The extra width and wheel make the bikes easier to use, reducing the number of trucks on city streets and cutting vehicle emissions and trac.
Nearly 70% of retailers
offer return drop-off at brick-and-mortar stores, carrier locations, lockers and kiosks. Only 19% offer home pickup About 9 miles
A PEEK AT PEAK SEASON Kenco’s consumer survey on peak season spending, shipping concerns, and product availability finds: • 58% of respondents expect to spend the same amount of money during peak season 2023 as they did in 2022. • 54% of consumers worry they will not be able to aord the gifts they want to buy—with this, 65% of respondents have or plan to take advantage of shopping holidays. • 72% of respondents would opt for slower shipping if it meant their packages arrived for free, and 74% will take slower shipping speeds if provided an incentive. • 60% of consumers indicate product availability as their biggest supply chain concern for the 2023 peak season.
Distance the average American consumer is willing to travel for a return drop- off at one of 60,000 available locations.
–BOXpoll survey, Pitney Bowes
AS THE WORD TURNS When a truck loaded with thousands of copies of Roget’s Thesaurus crashed, losing its entire load, witnesses were stunned, startled, aghast, taken aback, stupefied, confused, shocked, rattled, paralyzed, dazed, bewildered, mixed up, surprised, awed, dumbfounded, nonplussed, flabbergasted, astounded, “Arti cial intelligence will revolutionize the supply chain in ways that haven’t even been thought of yet.” – Dave Waters
amazed, confounded, astonished, overwhelmed, horrified, numbed, speechless, and perplexed. Meanwhile, those waiting for the shipment were at a loss for words.
September 2023 • Inbound Logistics 1
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