Inbound Logistics | September 2023

In some systems,

what it has and where, or what’s about to arrive and when, moments that might otherwise cause an expedite can be alleviated,” Moses says. When expediting is required, shippers should implement an escalation policy outlining the conditions, such as the possible loss of a large order, under which expediting is allowed. If the expense exceeds a certain level, a more senior team member should approve it.

the shipper can publish questions on an online platform and gather carrier responses, says Michael Zimmerman, partner in Kearney’s strategic operations practice. The questions should cover—and the shipper should verify—the customers for which the carrier provides the same or similar services. 12. Minimize the need for expedited services.

Dot Foods streamlines manufacturers' LTL supply chains by bringing products into its distribution centers, consolidating them with other manufacturers’ products, and shipping weekly to distributors and retailers.

For many shippers, it’s not realistic to never have to expedite shipments. However, solid planning and technology can minimize the need and expense. When carriers awarded a lane don’t accept it, the shipper should know as quickly as possible, whether asi_halfpgIL_0923_final_• 8/24/23 1:45 PM Page 1

through a dashboard or other reporting mechanism. The sooner they can adjust, the less likely they’ll need to expedite. Strong supply chain visibility can also reduce the need for expedited shipping. “When the shipper knows

It also pays to search for all options that will meet customers’ needs. For example, it might be possible to use in-network expediting, rather than engaging a “hot shot” carrier—one that focuses on time-sensitive loads—which is generally more expensive.

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September 2023 • Inbound Logistics 39

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