Inbound Logistics | September 2023

Beyond the Freight Bill Audit

CT LOGISTICS 100 Years of Freight Audit Services

“The real thrust of FBAP business today is actionable, real-time information that shippers receive via the web or create from their FBAP provider’s website.” Allan J. Miner Chief Executive Officer CT Logistics

Few companies survive to celebrate a century in business. CT Logistics can claim membership in this impres- sive group. From its headquarters in Cleveland, Ohio, and regional ofces in the United Kingdom and around the world, CT Logistics serves small rms and global enterprises. “Our global locations are essential for understanding and best serv- ing international clients,” says Allan J. Miner, chief executive ofcer. At the core of CT Logistics’ success is its history and expertise in the freight bill audit and payment niche. “The real thrust of FBAP business today is action- able, real-time information that shippers receive via the web or create from their FBAP provider’s website,” Miner says. CT Logistics’ sophisticated reporting tools allow clients to easily view graph- ics, generate pivot tables, and email reports on a scheduled basis, among other capabilities. CT Logistics employs web services to help its clients streamline the exchange of information, and to obtain manage- ment information and reporting. In addition, CT Logistics offers an experi- enced team of logistics professionals that provide value-added consulting and proj- ect management for spend analyses for benchmarking and cost comparisons, Miner says. Even after a century of success, CT Logistics continues to innovate. To enable shippers to make more informed decisions, many of its offer- ings are focused on predictive analytics. “Our Qlik ® powered reporting system

and visibility solution across 41 coun- tries, dozens of currencies, and hundreds of millions of dollars of transporta- tion spend. “The solution dramatically improved their global logistics and supply chain groups, delivering centralized control, standardized processes, and a global database and repository of shipment activity by country and region,” Miner says. The two companies recently signed another multi-year agreement. As this example shows, CT is con- tinuously expanding its universe of value-added products and services up and down the supply chain, to provide the visibility and data capture that can help companies make more informed decisions and boost performance. What’s more, CT Logistics is not done yet. “We continue to expand beyond the core FBAP services to meet the needs of our clients and the market,” Miner says.

allows clients to create or drill down into any eld or data element in any report 24/7,” Miner says. These interac- tive data visualizations enable clients to more easily identify performance issues and apply corrective actions immedi- ately, he adds. Enabling Visibility When CT Logistics begins to work with a new client, typical freight bill savings tend to run approximately 3 to 7% of freight spend, Miner says. While these savings are clearly important, “the more intangible, but invaluable savings for shippers come with visibility to their shipping data and the predictive analyt- ics that’s possible because of all the data captured,” he adds. CT Logistics worked with one of the largest and most widely respected tech- nology companies in the world. Prior to this partnership, the company was operat- ing within a decentralized structure, and its business processes were managed on a regionalized basis. The company had only limited—and in some cases, no visibil- ity—to its global transportation spend. CT Logistics, working from its ofces in the United States and the U.K., part- nered with the company to deliver a global transportation invoice validation

CTSI˜GLOBAL Logistics Technology and Intelligence

CTSI-Global offers its clients freight audit and TMS solutions across all modes of transportation, industries, and carriers, both domestic and international. Its world-class technology, rened over decades, fully automates audits for all duplicate, rate, discount, ancillary, and performance metrics. “Because our solutions are fully customizable, we can address logistics needs for any size or type of company,” says Elizabeth Nolan, vice president of contracts and compliance. Every year, CTSI-Global processes more than 2 billion freight transac- tions, totaling more than $15 billion in freight dollars.

“Insight from our business intelligence tools is invaluable. It can be used for increased efficiencies and forecasting.” Elizabeth Nolan VP Contracts and Compliance CTSI-Global

82 Inbound Logistics • September 2023

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