TOP 10 3PLs: 3PLs: READERS’ CHOICE EXCELLENCE AWARDS S hipper expectations abound for third-party logistics (3PL) providers. And the 3PLs that made this short list deliver and then some. Quick replies to queries? Got it. Fixes for any issues that arise? Already on it. The 3PLs nabbing a Top 10 3PL Excellence Award spring into action, whether it’s managing inventory or delivering freight on time. With the supply chain disruptions and upheaval of the past few years, this adaptability is no easy feat. Yet these 3PLs do it again and again. This agility earned kudos from our readers, who cast 12,500 votes via our survey platform and made it abundantly clear who should get awarded. Once again, Echo Global Logistics rounded up the most plaudits. Says a logistics rep from Sony: “Echo’s ability to handle varying volumes and complexities makes them reliable partners for businesses at dierent stages of growth.” The other 3PLs on this list received ample praise as well, with readers mentioning customer service and excellent communication as the reasons they belong on this list. By managing a portion or all of a shipper’s transportation and logistics operations, 3PLs keep supply chains flowing—even during port shutdowns and labor shortages—by relying on their expertise, experience, resources, and technology oerings. The shippers that took our survey hail from wide-ranging markets, from retail to manufacturing and services. Voters include supply chain decision-makers from household names such as Amazon, Nestle, and Microsoft; retailers such as Dollar General, Target, and Walmart; as well as manufacturers such as General Motors, Unilever, and Whirlpool ( see page 116 ). Year after year, our audience shortlists the 3PLs that are consistently excellent and laudably adaptable. Their go-to providers get the job done. They’re resourceful and responsive, oering solutions in times of upheaval and volatility. Readers and challenging times have put them to the test, and they continue to show boundless responsiveness. The votes are in. It’s no stretch to say these third-party logistics providers rule when it comes to customer service and responsiveness.
108 Inbound Logistics • July 2024
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