READERPROFILE Greg Skrovan: Doing What’s Good for Intel and for the Environment as told to Karen Kroll
RESPONSIBILITIES: Leads the global organization responsible for warranty and reverse logistics strategy, service delivery, customer service and fraud mitigation for all Intel products, as well as more than $1 billion in returns. Oversees management of more than 15 3PL return depots and repair centers. EXPERIENCE: Global program director, circular economy, supply chain innovation and business development; group manager, capital equipment planning and supply line management group; manager, global transportation and logistics procurement; manager, European logistics; regional transportation manager; all with Intel. EDUCATION: Georgia Institute of Technology, M.S., international supply chain management; Michigan State University, B.A., supply chain management GREG SKROVAN is the director of global reverse logistics for Intel Corporation.
I should have ‘supply chain nerd’ in my LinkedIn job title. Even as a freshman in college, I knew I wanted to study supply chain. I’ve been blessed to be in supply chain roles since I graduated. My interest in the circularity aspect of supply chains kicked in about seven years ago when I became involved in the reverse logistics function. You can’t have a circular economy without reverse logistics. Typically the biggest struggle in gaining continued investment in sustainability initiatives, especially in the supply chain, is showing a return on investment. The thing that excites me most about our mission is that we play a critical role supporting our customers’ needs while also driving cost savings and doing something positive for the
Circularity provides an opportunity to do what’s good for the company and for the environment. Years ago, I worked in Amsterdam with a team of employees to transform our European distribution model. It was a great opportunity to be immersed in another culture and country. The biggest challenge was understanding local labor laws and the unwritten rules around working with employees in the Dutch culture, versus managing them in the United States.
environment through our asset recovery capabilities. We try to nd a way to either resell or repurpose any material that comes back to us, so we’re getting its highest value. Or, we try to recycle, with little to no waste. Our goal is to recover and resell or recycle 99% of products that come back. Today, we’re able to reuse or resell roughly 60% of materials that come back. We want to nd higher value uses for the 40% we can’t currently reuse or resell.
“We play a critical role supporting our customers’ needs while also driving cost savings and doing something positive for the environment through our asset recovery capabilities.”
22 Inbound Logistics • July 2024
Powered by FlippingBook