Inbound Logistics | July 2024

CONTENTS

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INPRACTICE 20 LEADERSHIP Drew Wilkerson:

GOOD QUESTION What supply chain practice or belief would you declare dead ?

40 PROCUREMENT Team up to deter supplier fraud 42 SC RESILIENCY How to develop an agile supply chain 44 VISIBILITY Tips for closing the visibility gap 46 LAST MILE Last mile puts talent, technology first 48 ARTIFICIAL INTELLIGENCE Wholesale distributors put AI to work 50 GREEN LANDSCAPE How to build a sustainable supply chain 52 IT MATTERS 4 ways AI provides meaningful impact 54 TRANSPORT MGMT. 6 steps to diversify your carrier portfolio 56 ECO DEV Modernizing U.S. infrastructure

How to Win More and More Freight Through innovation, good internal and external relationships, quality service, and technology, Drew Wilkerson, CEO of RXO, helps keep customer supply chains moving. 22 READER PROFILE Greg Skrovan: Doing Well and Doing Good This self-professed “supply chain nerd” champions Intel’s circularity and sustainability initiatives through mastery of reverse logistics. 197 DC SOLUTIONS: Inventory Tracking Solution a High-Flying Success Swiss sportswear brand On is on a fast course. To optimize inventory management and enhance supply chain eŽciency and precision, the company joined forces with Verity, an AI and robotics company, to deploy fully autonomous drones in its warehouses. 201 CASEBOOK: American Standard: Flushed With Success The standard-bearer for toilet bowls, American Standard currently transloads more than half of its cross-border shipments through Laredo, Texas, via a key partnership with Hercules. Transloading helps American Standard reduce both shipping times and damage claims. 205 IT TOOLKIT: Partnering With Customers and Leveraging Data to Boost Health To ensure an eŽcient operation, Kenvue, the company behind iconic brands such as Tylenol and Listerine, has leaned into technology, becoming a digital-first company and shifting from a transactional approach to focusing on data analysis to boost service to retail customers and help drive decision-making.

INFOCUS 1 INFO SNACKS 18 VERTICAL FOCUS: TOYS 24 NOTED 28 TAKEAWAYS 214 IN BRIEF 224 LAST MILE No drivers? No problem, says Japan.

INSIGHT 8 CHECKING IN Is your enterprise flexible enough to scale? 10 DIALOG 12 10 TIPS Shipping by rail 14 GOOD QUESTION What supply chain practice or belief would you declare dead? 16 WHAT’S THE WORD? 32 3PL LINE The power of regionalizing inventory 34 LEAN SUPPLY CHAIN Back(haul) to the future 36 SC COMPLIANCE 4 steps to mitigate risk 38 SMART MOVES How to become an employer of choice

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INFO 208 SUPPLY CHAIN INSIGHTS 210 WEB_CITE CITY 218 CALENDAR 220 RESOURCE CENTER

Inbound Logistics (ISSN 0888-8493, USPS 703990) is mailed monthly to approximately 60,000 business professionals who buy, specify, or recommend logistics technology, transportation, and related services, by Thomas, a Xometry company, 6116 Executive Blvd, Suite 800, North Bethesda, MD 20852. Periodicals postage paid at North Bethesda, MD, and additional mailing oŽces. All rights reserved. The publisher accepts no responsibility for the validity of claims of any products or services described. No part of this publication may be reproduced or transmitted in any form or by any electronic means, or stored in any information retrieval system, without permission from the publisher. Postmaster send address changes to: Inbound Logistics, P.O. Box 1167, Lowell, MA 01853-9900

6 Inbound Logistics • July 2024

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