Inbound Logistics | December 2022

CONTENTS DECEMBER 2022 | VOL. 42 | NO. 12

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42 ACE YOUR SUPPLY CHAIN CAREER

Supply chain and business leaders and professionals draw upon years of experience and successes to offer a masterclass in career advancement.

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38 9 WAYS TO ENHANCE THE CUSTOMER EXPERIENCE E-commerce and omnichannel retailers and brands must provide a stellar customer experience to stay competitive. Here are some tips that will keep your customers coming back for more.

FEATURES 32 STAY CHILL

Maintaining the cold chain for food transportation can pose challenges. These solutions can help.

CONTENT PARTNERS KNOWLEDGE BASE 20 DRIVING THE AUTOMOTIVE INDUSTRY FORWARD WITH COMPLETE SMART FACTORY SOLUTIONS Sponsor: Advantech 21 IS INDUSTRIAL REAL ESTATE RECESSION PROOF? Sponsor: Phoenix Logistics SOLVED 22 CREATING A SAFE, RELIABLE PHARMACEUTICAL SUPPLY CHAIN Sponsor: MD Logistics

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Inbound Logistics (ISSN 0888-8493, USPS 703990) is mailed monthly to approximately 60,000 business professionals who buy, specify, or recommend logistics technology, transportation, and related services, by Thomas, a Xometry company, 5 Penn Plaza, NY, NY 10001. Periodicals postage paid at New York, NY, and additional mailing offices. All rights reserved. The publisher accepts no responsibility for the validity of claims of any products or services described. No part of this publication may be reproduced or transmitted in any form or by any electronic means, or stored in any information retrieval system, without permission from the publisher. POSTMASTER SEND ADDRESS CHANGES TO: Inbound Logistics, 5 Penn Plaza, New York, NY 10001

2 Inbound Logistics • December 2022

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