2022
US: +1 303 674 0681 • UK & Europe: +44 800 011 2450 info@ddcfpo.com • ddcfpo.com DDC FPO
Jan Trevalyan CEO
As a strategic partner for the transportation and logistics industries, DDC FPO’s mission is to deliver business process solutions that empower clients to focus on core competencies and achieve their goals.
rapid processing speed, record-high accuracy, and long-term cost containment customers experience are all reasons why DDC continues to be the most trusted BPO partner for freight. As the freight-focused member company of The DDC Group£—£a worldwide network of BPO companies established in 1989£—£DDC FPO is able to serve clients in over 30 languages across North America, UK, Europe, and Asia-Pacific. More About The DDC Group With over 30 years of proven business process excellence, The DDC Group has guided clients through globalization, market fluctuations and technological determinism. Our wide array of resources, innovative technologies, proprietary workflows, subject matter expertise, and deep connections with key influencers in strategic regions and sectors allow us to deliver services in a uniquely flexible and reliable framework that maintains both unyielding business continuity and service level agreements despite market volatility. Across all of our member companies, DDC’s 5,800 industry-trained subject matter experts apply their decades of experience to achieve compelling results for each of our clients worldwide.
DDC Freight Process Outsourcing, or “DDC FPO,” serves as a strategic business process outsourcing (BPO) partner for today’s leading transportation and logistics providers, including 50% of the top less-than-truckload (LTL) carriers as ranked by revenue. Recently named as one of the Fastest
Growing Companies in America by Inc. Magazine, DDC FPO processes
approximately 300,000 shipments per day between 33 countries, and is responsible for one-third of North America’s LTL billing. DDC FPO’s Solutions Include: ● Freight Billing, including AI-powered DDC Intelligence ● DDC Sync, ft. smart mobile app and web portal ● Multilingual Customs Brokerage Processing ● Customer Care, including Inside Sales ● IT Outsourcing ● Freight Rate Auditing With DDC’s data-based, goal-driven front and back o¢ce solutions, companies can access data hours ahead of their competitors and save 40-60% of operational costs on average. The reliable business continuity, labor elasticity, technology interoperability,
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