analytical side to solve the next challenge. I also like leading teams. I was offered a position to run the supply chain and operations for Balsam Hill’s international business. It has been great. Our ofces are in Boise, which has become a vibrant city, and Balsam Hill has a growing presence. My role also suits my background, as so much in the military is about timing and movement. Since I’ve been with Balsam Hill, revenue has grown about seven times. I joined an ofce that had 10 people and I did a lot of everything, like managing back-end IT systems. Eight years later, we’ve added about 60 employees and have a chief technology ofcer. I provide input but my role is more strategic. I think about future growth and
Michael Shaughnessy Answers the Big Questions 1 What activity has made you better in your job?
I’m an avid skier and my daughter is a ski racer. Years ago, I was president of the largest ski club in the northeastern United States, with more than 1,000 members. It was an amazing opportunity and taught me the foundations of management. 2 What event, from any time in history, would you like to have witnessed? The second Yalta Conference, when U.S. President Franklin Roosevelt, British Prime Minister Winston Churchill, and Soviet Union Premier Joseph Stalin divided up Europe and the Mideast. They had to make decisions quickly and created both some of the discord and much of the harmony we see today. 3 How would you describe your approach to life? To be thankful. I’ve seen some awful things, such as people who were displaced and live in abysmal conditions. While people have challenges in the United States, it’s truly amazing.
make sure operations run efciently. My team at Balsam Hill is a smart,
exceptional group and we’ve become like family. Even though the company has grown, we’re still small enough to know everyone. n
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ICC =inventory carrying costs C =capital T =taxes I =insurance W =warehouse costs X =shrinkage S =scrap O =obsolescence costs R =recovery
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