Inbound Logistics | January 2023

SnapFull’s customer roster includes e-commerce retailers, as well as healthcare, pharmaceutical, and agriculture rms, among others. “We can help any operation that requires visibility, traceability, and resource management and efciency,” says Charles Thompson, project manager. Everyone on the SnapFull leadership team brings warehouse experience and an understanding of supply chain pain points, he adds. CONFIGURABLE, FLEXIBLE, TRANSPARENT The congurability of SnapFull’s solutions allows clients to efciently onboard new customers, launch new products, or enter new markets. “Our main objectives are to give customers highly congurable, exible, and transparent software,” Thompson says. The company also offers rapid and remote deployment and training. If a client’s functionality requirements change, the SnapFull system can readily adapt, Thompson says, noting that the system’s congurability provides exibility. Customers can handle some conguration themselves, adding even more exibility. The software also provides transparency, letting clients know where their products are and in what stages. For instance, a company can look up an order and see that it’s being picked and will be out the door in minutes. When working with customers, the SnapFull team takes a collaborative,

For example, the company’s warehouse might hold a single stock- keeping unit (SKU) in several different conditions. “The process involves not only ensuring accurate stock counts, but also recording the right condition of the products,” he adds. Another challenge is determining where best to house items in different stages of refurbishment, which requires insight into the products’ condition, along with more standard information, such as the rate at which they’re selling. “We manage a tremendous number of elements, and we want to make sure we continue to create products our consumers favor, at conditions they want,” Guckian says. Even as Oliver Space shifted to its purchase/trade model over the past year, its logistics systems remained largely the same as when the company launched. CASEBOOK STUDY Furnishing an Inventory Solution THE CHALLENGE Oliver Space needed to find a solution to accurately and e ciently track and record inventory, including returned and refurbished items. THE SOLUTION Remotely implement SnapFulfil’s flexible and configurable warehouse management system. THE RESULTS Increased accuracy during inventory cycle counts, fewer out- of-stocks, automated tracking of returned products, and more e cient warehouse processes. NEXT STEPS Self-implement the solution to additional warehouses.

Before working with SnapFull, Oliver Space relied on an internally developed enterprise resource planning (ERP) system. This solution allowed Guckian and his team to track inventory counts at different locations, but didn’t provide the detail necessary to implement a digital inventory management system. For example, managers wouldn’t know that a specic pillow was located in Aisle A, Row 10. “We used spreadsheets to bridge the gap, but as we grew, managing became more difcult,” Guckian says. He and his team considered whether to build an updated system or look at what was available in the market. Oliver Space’s research led them to the SnapFull warehouse management system. SnapFull says its solutions deliver cutting-edge technology, exibility, and increased picking and shipping accuracy. It’s available as a subscription model, with pricing based on the number of users, and can be licensed in perpetuity. Along with helping business-to- consumer and business-to-business companies rapidly grow, SnapFull also works with logistics providers. The company typically completes its implementations in no more than 45 days. Once up and running, the SnapFull solution can be congured to meet evolving fulllment demands, allowing companies to meet service level agreements, including during peak periods.

Home furnishings company Oliver Space implemented the SnapFulfil WMS to manage the multiple tiers of stock and storage categories required for precise inventory reconciliation.

238 Inbound Logistics • January 2023