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truck, we ask: “Which routes? How is the driver securing the loads?” We look for the true root of the problem, rather than just react to it. Once a month, we come together as a team to celebrate birthdays and do team- building activities. Everyone now takes more ownership and it shows. For instance, we cut the percentage of outstanding invoices by about 77%. Leadership style and engagement drive the culture at Milgard. We tell employees, ‘These are your boundaries; this is your target; get to your target and stay in the boundaries.” That allows autonomy so everyone can develop their own way to reach the goals. Just a few minutes ago, I had an issue on the oor and asked one of the workers responsible for the area to handle it. He told me things I didn’t know and said, “I might try something like this.” I learn from my team every day. n
Gary Harber Answers the Big Questions 1 Of all the places you’ve traveled, which one left the biggest impact?
3 You’re suddenly able to time-travel. Where and when would you go? I would love to transport myself to ancient Egypt to see the pyramids, or to see how the Incas made Machu Pichu. I’m a nerd about understanding the engineering of ancient sites, such as the statues on Easter Island or Stonehenge. 4 Do you have a hidden talent? I was a college cheerleader. I typically don’t advertise that too much, but it happened and it was cool. It’s even on my LinkedIn profile now.
South Korea. I was there from fourth through sixth grade. It was cool to be culturally immersed and learn the language as a kid. 2 If you could throw a dinner party with anyone in the world, who would you invite? Ronald Reagan and Arnold Schwarzenegger. Reagan was in oce during a time when he was successful. I’d like to hear what he’d say about what is going on today. Schwarzenegger was in the military, he rose to governor, and he did the whole Hollywood thing.
MARCH 2023, 2023 MCCORMICK PLACE CHICAGO, IL promatshow.com
supply chains explored
With over 900 of the world’s leading manufacturing and supply chain solution providers under one roof, you can see firsthand what the future holds – and find the tools you need to shockproof your operations and move your business forward. From hands-on demonstrations to 150 educational seminars and four exciting keynote speeches, ProMat 2023 gives you free access to an unrivaled supply chain experience. Learn more and register at promatshow.com.
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