70 %
77 % 52 % Transportation Management Solutions (TMS)
Wholesale Manufacturing (all)
66 % 2024 IL MARKET RESEARCH: LOGISTICS IT STEPS UP 70 %
50 %
Routing & Scheduling
Ecommerce Food & Beverage
50%
70 %
66 % Among solutions for specific logistics functions, the most popular include order management systems (54%), transportation management systems (52%), and solutions for routing and scheduling (50%). Technologies for specialized functions that are harder to find include solutions for managing containers or chassis (offered by only 11% of respondents), drayage (12%), and global trade (13%). Artificial Intelligence (AI) 48% 47 % 47 % Half the IT vendors in the survey provide solutions that incorporate artificial intelligence (AI), up slightly from 44% in 2023. This year, 42% offer solutions that incorporate a related technology: machine learning. But two other advanced technologies that have won attention in recent years have made little impression on logistics. Only 7% of vendors offer solutions based on blockchain, and no one this year reports any solutions that involve 3D printing (down from 3% in 2023). 42 % 39 % Electronic Date Interchange (EDI) Inventory Management Modeling, Forecasting, Predictive Analytics Machine Learning Freight Bill Audit and Payment (FBAP)
Industrial Shippers cut costs and gain competitive advantage when their operations run more effectively. Many vendors offer technology to help shippers make those improvements. For instance, 68% of the vendors in our survey provide optimization solutions to support, and often automate, better decision making across a range of functions. 27% 17% Nearly as many—66%—offer solutions for process improvement. The same proportion of vendors include visibility solutions in their portfolios. These might keep users aware of anything from the status of shipments in progress to the productivity of individual workers, or the evolving risk of supply chain disruptions. Another popular category is data management and analytics, which helps users extract business intelligence from operational data. Government Industrial Other Government Wholesale 66 % Ecommerce 66 % 27% 17% Other
38 %
SOLUTIONS: What logistics and supply chain solutions do you o er? 68 % SOLUTIONS: What logistics and supply chain solutions do you o er? 68 % 34 % Warehouse Execution and Management Solutions (WES/WMS)
Supply Chain Control Tower
Optimization
Optimization
33 %
66 %
Reverse Logistics
Process Improvement
66 %
31%
66 %
Process Improvement
Rate and Bid Solutions
Visibility
66 %
30%
63 %
Supplier/Vendor Management (SRM)
Visibility Data Management & Analytics
54 %
30%
63 %
Order Management
Capacity Management
Data Management & Analytics 52 % Transportation Management Solutions (TMS)
Load planning and palletization 27% Yard management systems (YMS) 25% Fleet management 23% Demand management 23% Procurement 23% Labor management, training 21% Security (risk management, compliance, etc.) 21% Robotics/automation 20% Asset management 19% IoT/IIoT solutions 19% Sales & operations planning 19% Digital twins 17% Enterprise resource management (ERP) 17% Broker 15% Strategic sourcing 15% Product lifecycle management 14% RFID 14% Global trade management 13% Drayage 12% Container/chassis management 11% Remote workforce enablement 10% Blockchain 7% Customer experience (CX)/relationship 6% 3D printing 0%
54 %
50 %
Order Management Routing & Scheduling
52 % Transportation Management Solutions (TMS) 50% Artificial Intelligence (AI)
48%
50 %
Electronic Date Interchange (EDI)
Routing & Scheduling
47 %
Inventory Management
50%
47 %
Artificial Intelligence (AI) Modeling, Forecasting, Predictive Analytics
42 %
48%
Machine Learning
Electronic Date Interchange (EDI)
39 %
Freight Bill Audit and Payment (FBAP)
47 %
Inventory Management 38 %
Warehouse Execution and Management Solutions (WES/WMS)
47 %
34 %
46 Inbound Logistics • April 2024 Modeling, Forecasting, Predictive Analytics Supply Chain Control Tower
33 %
42 %
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