Corral Your Freight Data With the Right FBAP Provider
to understand how the company buys, manages, allocates, and pays for transportation. Based on this information, the CTL team structures the audit to account for the shipper’s carrier agreements, modes, locations, business rules, accounting requirements, and payment processes. From there, team members capture and standardize invoice data, validate the charges, manage exceptions, produce approved payment information, and provide shippers with detailed visibility into the entire process. Because transportation networks and carrier agreements continually change, an experienced account team continues to work with the client after implementation. “A quality FBAP solution requires ongoing maintenance, communication, and analysis,” Dodig says. To provide shippers with a reliable transportation spend database, CT Logistics consolidates information that often had been scattered across carriers’ websites, spreadsheets, and transportation and other systems. Once consolidated, this information can guide multiple functions, including budgeting, carrier management, and strategic sourcing. It can also help identify recurring accessorial charges, incorrect shipping practices, carrier performance concerns, and other issues that might otherwise remain hidden, Dodig says. Clients typically see fewer overpayments while preventing more duplicate payments, boosting contract compliance, and gaining greater consistency in the review and allocation of freight costs. The administrative work required of their transportation and accounts payable teams is generally reduced, as well. FreitRater ® , CT Logistics’ proprietary freight audit and rating platform, can apply customized audit rules and policies across transportation modes. This includes contracted rates, discounts, and minimum charges, among other information. Shippers can also use interactive
turned to CT Logistics. The team at CTL evaluated the existing freight audit processes, identified gaps in the data and invoice workflows, and configured reporting around the client’s specific requirements. A dedicated CTL account team remained in place to manage the program and identify ongoing opportunities. The client saw immediate, meaningful, and ongoing improvement in duplicate payments and billing errors, gained greater visibility into transportation spend across all regions, and improved its ability to use freight data for cost control and decision making. CTL leadership plans to continue modernizing its capabilities in freight audit, payment, transportation management, and business intelligence, Dodig says. This includes API-first connectivity, intelligent document capture, automated validation, configurable workflows, and AI-assisted exception handling. These technologies reduce manual effort and accelerate processing while keeping appropriate controls and human review in place. To drive even greater value, CT Logistics plans to leverage opportunities to connect freight audit data with related functions, including transportation procurement and contract management. “Our objective is to combine our depth of experience with leading technology, while maintaining the flexibility and personal accountability our clients expect,” Dodig says. CTSI-GLOBAL: GLOBAL SYSTEM, LOCAL APPROACH The key to a successful global implementation of a freight bill audit and payment provider is finding the right balance between global consistency and local flexibility, Lepez says. Since its founding in 1957, CTSI- Global has gained the expertise needed to find this balance. As a strategic partner, the company combines deep global industry expertise, a local
“”
dashboards and flexible reporting tools to analyze their transportation expenses by carrier, mode, location, business unit, lane, accessorial, and other dimensions. “The objective is not simply to provide reports, but to make the underlying freight data usable throughout the organization,” Dodig says. When a regional freight audit provider for a global medical device company struggled to manage the complexity of the company’s international transportation activity, the company The objective is not simply to provide reports, but to make the underlying freight data usable throughout the organization. RON DODIG, Senior Vice President, Sales and Solutions, CT Logistics
54 Inbound Logistics • September 2026
Powered by FlippingBook