Corral Your Freight Data With the Right FBAP Provider
IRIS, the platform’s AI agent, where spend is climbing or what’s driving it. IRIS answers in plain language with the charts, invoices, and reports behind the number, and it can chase an exception down to a likely root cause and hand the result to the team for review. The same scrutiny extends inside the warehouse through 3PL Audit. This solution within the FreightOptics platform reviews warehouse and ful llment invoices from third-party logistics providers rather than carrier freight bills. “The industry has always been missing visibility into the operations inside the four walls,” McBride says, such as pick, pack, storage, and ful llment. Invoices from 3PL partners often arrive as lengthy PDF documents, making it dif cult to check each charge. The software extracts those line items and organizes them by location and charge type, so shippers can compare costs across logistics partners. “This brings visibility to the customer’s ngertips,” McBride says, adding that the capability is becoming more valuable not just to ecommerce rms, but to the many other companies using 3PLs. THE ART OF THE AUDIT In 2025, FreightOptics won The Supply Chain Innovation Award from Supply Chain Excellence for its work with a global art dealer. The client had relied on spot quotes, consistently paying above-market rates rather than contract pricing. Without a systematic audit, it couldn’t see substantial overcharges. Fuel surcharge errors went unnoticed. Auditing invoices and entering shipment data was slow, manual work. The audit recovered more than $37,000 in fuel surcharge overcharges and also documented where invoiced rates strayed from contracts. This evidence anchored negotiations with the client’s incumbent carriers, replacing spot quotes with competitive, market- aligned contract rates. A transportation management system deployment, then automated rate application, cut manual work, and gave the logistics team real- time visibility into its network. All
operations. “These have all operated in silos,” McBride says. Connecting them lets shippers use data from across the enterprise to improve ef ciency and savings. “We give shippers command of their transportation spend,” he says.
INTELLIGENT AUDIT: EXPERTISE MEETS INNOVATION When conducting a freight audit,
Intelligent Audit examines more than 200 data points across all modes, regions, and currencies around the globe. By leveraging powerful, proprietary technology as well as deep industry expertise, Intelligent Audit helps shippers realize the full potential of their transportation data, so they can achieve more ef cient, cost-effective supply chains. “We’re of the mindset that technology is amazing, but technology without insight just results in data that you don’t know how to capitalize,” Testani says. By combining quality technology and the expertise from an industry leading team, Intelligent Audit helps organizations signi cantly improve their operations. This is especially valuable in the current business environment, given the ongoing disruptions that are impacting supply chains. To try to stay in front of the upheaval, many shippers address challenges quickly, but not always ef ciently or effectively. Intelligent Audit can help shippers more effectively face these challenges and better position themselves for success, whether in terms of cost, customer experience, or overall ef ciency. It does this by augmenting its technology, including its DeepDetect AI solution, with its skilled data science team. “They know how to connect the pieces and make sure the results are accurate and insightful,” Testani says. For example, Intelligent Audit might nd that if a shipper tweaks one process, the volume of general ledger coding exceptions drops signi cantly. “We’re able to say, ‘Based on the data,
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told, the work produced an estimated $3.5 million in annual freight savings, with $5.5 million projected. The goal now is to push that intelligence beyond the transportation department, into nance and warehouse We’re of the mindset that technology is amazing, but technology without insight just results in data that you don’t know how to capitalize. HANNAH TESTANI, Chief Executive Officer, Intelligent Audit
60 Inbound Logistics • September 2026
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