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SOLVED Supply Chain Challenge?
A Closer Look: Insights on Parcel Costs In Medical Manufacturer Supply Chains CTSI-Global brought the logistics vision of one eyecare supply manufacturer into focus with Parcel Spend Management, streamlining processes and managing costs for a clear experience.
For global businesses like this shipper, it’s important to analyze region-specific metrics such as zone distribution. When shifting from only freight spend management to including parcel spend management, it’s vital to consider size metrics, such as weight distribution, box size, and DIM analysis. A range of other analyses are likewise mobilized so that insights are clear and data-driven. CTSI-Global analyzed the medical manufacturer’s shipping history to identify patterns including costly obstacles and potential savings. Looking closely at inefficiencies and modeling “what if?” scenarios, the results were clear. Total annual parcel spend was reduced by 17%, including an eye- watering 40% decrease in surcharges for specialized services. A multi-carrier strategy empowered the medical manufacturer to allocate shipments based on real-time scenarios. As a strategic partner, CTSI-Global empowered the vision of the medical supply manufacturer. Effective Parcel Spend Management streamlined processes and managed costs for a clear 20/20 experience.
THE CHALLENGE A global leader in eyecare equipment operating in more than 50 countries saw the need for a logistics strategy focused on the complexities of healthcare logistics. This manufacturer supports the medical care needs of patients in more than 140 countries. The company’s diverse specialties such as eyecare, vision care, and surgical care required supply chain solutions with the foresight to deliver parcel savings with the same surgical precision expected for their large-scale shipments. Highlighted challenges included the shipping of fragile products, such as time- sensitive prescription drugs, intricate medical devices, and delicate biologics. Short-sighted solutions could have continued piecemeal, gradually unveiling areas of potential improvement by product or region. But to manage costs and create a less stressful experience for both patients and medical professionals, a comprehensive strategy was needed. The pharmaceutical and medical device manufacturer faced challenges that could only be corrected through a hybrid model that included spend management for both freight and parcel shipments. THE SOLUTION Successful life science manufacturers plan by looking out for their patients. Fast, reliable, and cost-sensitive shipping was needed for a transparent and trustworthy experience.
Logistics technology and solutions provider CTSI-Global was contacted to review the manufacturer’s small package transportation processes. This was done through the lens of cutting healthcare costs while ensuring timely deliveries, maintaining the highest standards of regulatory compliance. Parcel Spend Management solutions by CTSI-Global offer the same level of attention as traditional freight audit and payment solutions by laser-focusing it on parcel shipping processes. This global medical manufacturer had already developed a successful freight audit and payment strategy by working with the same 3PL. Large shippers expanding into direct- to-consumer shipping or small packages for personalized service can benefit from data-driven Parcel Spend Management solutions. Creating a multimodal spend management strategy optimizes all shipping, whether freight, LTL, or parcel.
To learn more: solutions@ctsi-global.com 888-836-5135 ctsi-global.com/parcel-demo
58 Inbound Logistics • January 2026
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