READERS’ CHOICE
THE TOP 10 3PL EXCELLENCE AWARDS
9 TIE
9 TIE
BNSF Logistics WHY THEY WON: Readers who voted for BNSF cite its “honesty,” “competitive rates,” and “ability to solve problems on short notice” as standout factors. The Springdale, Ark.-based 3PL offers solutions ranging “from problematic lanes, equipment, and service requirements on individual transactions to entire
Landstar WHY THEY WON: Landstar Global Logistics is in the small- business business, says its president, Jim Handoush . Th at means the Jacksonville, Fla.- based company “understands that large and small shippers alike need supply chain solutions, both across the street and around the
supply chain optimization,” says Eric Wolfe , BNSF’s vice president and general manager. The company also invests heavily in technology, as well as operations and support personnel, to keep customers such as tractor manufacturer Montana Tractor satisfied. “BNSF’s operations people
globe,” he explains. Landstar’s unique business model – a network of independent transportation and warehouse capacity providers – gives it the flexibility to offer a wide variety of logistics services. “Our agent family really makes the difference. They are experienced transportation service professionals and innovative entrepreneurs focused on serving shipper needs across North America and around the world using Landstar’s technology and expansive network of capacity providers,” Handoush says. The company added warehousing services last year to its roster of solutions, and now addresses all steps in the supply chain. Readers partner with Landstar because “its customer service is second to none,” and it offers “competitive pricing,” “the ability to handle loads to any of the 48 states,” and boasts “an excellent record for meeting its appointments.” For building materials manufacturer ▼ CertainTeed , in particular, Landstar “acts as a strategic partner and continues to add value to our supply chain,” says David Rivers, director of order fulfillment.
routinely provide exceptional customer service and are a pleasure to work with,” says Scott Finley, Montana Tractor’s vice president of supply chain.
CLIENT ROSTER: Morton’s International ■ Ingersoll-Rand ■ The Home Depot ■ Montana Tractor Wal-Mart ■
IKEA ■ Kohl’s ■
CASE STUDY | AMAZON.COM: Though Amazon is well-known for its e-tailing dominance, the online bookseller struggled with escalating costs, unpredictable service, and a lack of inbound supply chain visibility, resulting in lost sales and low returns. Amazon turned to BNSF Logistics to help redesign its inbound network, and improve pipeline velocity through mode and carrier rationalization. BNSF implemented regional crossdocks — linked geographically to vendors—and now routes consolidated outbound shipments via expedited carriers to ensure rapid transit. In the first six months of the program, BNSF helped Amazon reduce transportation costs 25 percent, enhance supply chain visibility, and improve inventory velocity by 5 percent.
96 Inbound Logistics • July 2007
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